THE CUBE is an immersive, real-life version of the hit TV gameshow, where teams of two take on a series of mental and physical challenges inside a high-tech glass cube. It’s about testing skill, nerve, and teamwork—not winning a cash prize.
How many people do I need to play THE CUBE?
Games are played in groups of 4, split into two teams of two players. If you book as a two, you’ll be paired with another team on the day. Larger bookings are split into groups of 4, with scores combined on a shared leaderboard.
Where are THE CUBE venues located?
You can currently play THE CUBE at two locations:
Manchester at Urban Playground
London, Canary Wharf
How do I book tickets for THE CUBE?
Book your tickets online to guarantee your spot. Limited walk-in tickets may be available, but aren’t guaranteed.
What payment methods do you accept?
THE CUBE is a cashless venue. We accept:
Visa (Debit & Credit)
Mastercard
Maestro
Visa Electron / Vpay
Apple Pay (in-person only)
How does THE CUBE work at the venue?
At THE CUBE venue, you’ll take on a selection of challenging games, scoring points based on performance. Score 10,000 points or more, and you’ve officially beaten THE CUBE.
How long does a session take?
Each THE CUBE session lasts around 90 minutes, but may take up to 2 hours during busy times.
What are the opening hours?
Opening hours vary by location. Visit the individual venue pages for up-to-date details.
Is pre-booking required?
Yes. We strongly recommend booking in advance, especially during peak times like weekends and school holidays.
BOOKINGS
What should I do before arriving?
Check your booking confirmation email for pre-arrival instructions.
When should I arrive?
Please arrive at least 15 minutes before your scheduled time to check in and get into your teams.
Can I change or cancel my booking?
We operate a no-refund policy, but you can reschedule your session with at least 7 days’ notice by logging into My Account or calling us on 0333 996 9666.
I didn’t receive a confirmation email – what should I do?
Check your spam or junk folder first. If you still can’t find it, call us on 0333 996 9666.
Do I need ID to enter THE CUBE?
We operate a Challenge 25 policy, so we recommend bringing a valid photo ID.
Can I reserve a table at the venue?
Yes, table reservations are available as part of select game packages. Book online to secure yours.
How do I amend my booking online?
Simply log into your My Account on our website or call 0333 996 9666 for assistance.
FOOD & DRINK
Can I visit just for food or drinks?
Yes! You’re welcome to visit either venue just for dining or drinks, even if you’re not playing. Check your venue page for dining options.
Are there vegetarian or vegan options?
Yes, both vegetarian and vegan options are available at all venues.
Do you offer food for allergies or special diets?
Yes. Our menus highlight allergen information. Please ask a team member if you have any questions.
FACILITIES & ACCESSIBILITY
Is THE CUBE wheelchair accessible?
Yes. We welcome guests with disabilities. For the best experience, contact us in advance or speak to a team member on arrival.
Can people watch without playing?
Yes! Spectators are welcome at no charge. Seating and food/drinks are available throughout the venue.
Is there a dress code?
No formal dress code, but flat shoes and comfortable clothing are recommended, as some games require movement and agility.
What are the age requirements?
Minimum age to play is 9 years old. All players under 16 must be supervised by an adult.
What’s the noise level like?
Expect sudden and immersive sound effects throughout the venue. It can be loud at times.
Are pets allowed?
Only assistance dogs are allowed inside THE CUBE.
Can I take photos or videos inside?
Absolutely! Share your moments and tag @playthecube on social media—you might get featured!
GROUPS & EVENTS
Can I host a private party or event at THE CUBE?
Yes! We host birthdays, corporate events, team building, and more. Get in touch for custom events.
Can I get a refund if I miss my session?
We don’t offer refunds, but you can reschedule your session by logging into My Account.
Can I hire the entire venue?
Yes. Full venue hire is available. Submit an enquiry and our team will be in touch.
LONDON-SPECIFIC INFORMATION
How do I get to THE CUBE London?
We recommend using public transport. We’re accessible via:
Jubilee Line
Elizabeth Line
DLR
Once in Canary Wharf, follow signs to Wood Wharf. The entrance is on Charter Street.
What food and drink are available in London?
THE BUTCHER – Premium smashed burgers, small plates, and sharing platters
Toni LocoPizza – 20” New York–style pizza
Bars – Serving cocktails, mocktails, beer, spirits & more
Is there parking near THE CUBE London?
Yes. Nearby public car parks include:
Cabot Place (E14 4AP)
Canada Square (E14 5EW)
Jubilee Place (E14 5NY)
Westferry Circus (E14 4HD)
MANCHESTER-SPECIFIC INFORMATION
Is there parking available at THE CUBE Manchester?
Yes. While several car parks are nearby, we recommend the Arndale Centre car park, which is open during standard venue hours. You can access your vehicle via the shopping mall.
Where is Urban Playground located in Manchester?
Urban Playground is located inside the Arndale Centre, on the upper mall level, near Next and above JD Sports.
What if the Arndale Centre is closed when I arrive or leave?
Use the Exchange Square access point located near Printworks, Next, and the Corn Exchange. Urban Playground will be clearly signposted.
What food and drink are available in Manchester?
THE BUTCHER – Premium smashed burgers, small plates, and sharing platters
Bars – Serving cocktails, mocktails, beer, spirits & more
