FAQs

GENERAL INFORMATION
What is THE CUBE?
How do I play THE CUBE?
How long does it take to play THE CUBE?
What are the attraction’s hours of operation?
Do I need to book in advance?
What is THE CUBE venue?
Is there a minimum group size?
Where is THE CUBE?
How do I purchase tickets to play THE CUBE?
What payment methods do you accept?
BOOKINGS
What do I need to do prior to arrival?
How early do I need to arrive?
Can I change or cancel my online booking?
I haven’t received my booking confirmation.
Do I need to bring ID?
Can I reserve a table?
Can I amend my booking online?
DRINK & DINE
Can I come into the venue to eat and drink, even if I’m not playing a game?
Do you have vegetarian and/or vegan options?
What dining options are there for special diets and allergies?
GETTING TO THE CUBE – CANARY WHARF, LONDON
What is the best way to get to the attraction?
Is there parking available?
FACILITIES & ACCESSIBILITY
Is the attraction accessible to people with disabilities?
Is there a spectator area for those not participating in games?
Can I bring my pet?
Can I take photos and videos?
Do you offer group discounts or memberships?
Can I hire the whole venue exclusively?
What is the noise level like in the venue?
Are food and beverages available on-site?
Is there a dress code?
Are there any age or height restrictions for THE CUBE?
Can I host private events or parties at the venue?
Can I request a refund if I do not attend my booking?